Privacy Policy & Data Protection (GDPR)

Last updated: 03/03/2025

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1. Introduction

As part of its activity, Paddle Aventure & Co collects and processes certain personal data of its users. We are committed to complying with current regulations on personal data protection, including the General Data Protection Regulation (GDPR) and the French Data Protection Act.

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2. Data Controller

The data controller is:
Paddle Aventure & Co
1701 route des Luctières, 85440 Grosbreuil, France
Email: informations@paddleaventure.fr

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3. Data Collected

We collect the following data when you use our website or services:

• Identification data: Name, first name, email address, phone number.

• Booking data: Date and time of the booked activity, number of participants.

• Payment data: Bank information (processed via a secure payment provider).

• Browsing data: IP address, device type, cookies (see our cookie policy).

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4. Purposes of Data Processing

Your personal data is collected for the following purposes:

• Managing your reservations and orders (confirmation, billing, customer service).

• Improving user experience on our website.

• Sending information and promotional offers (with your consent).

• Complying with legal and regulatory obligations.

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5. Data Retention Period

We retain your data only for the necessary duration:

• Reservations and billing: 5 years from the end of the commercial relationship.

• Marketing communications: 3 years after the last contact.

• Cookies and browsing data: Up to 13 months.

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6. Data Security

We implement technical and organizational security measures to protect your data from unauthorized access, loss, or disclosure.

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7. Sharing of Data with Third Parties

Your data is never sold. It may only be shared with trusted technical service providers (hosting, secure payment, booking services) strictly for service execution.

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8. Your Rights

Under the GDPR, you have the following rights:

• Right of access: Obtain a copy of your personal data.

• Right of rectification: Correct inaccurate or incomplete data.

• Right to erasure: Request data deletion under certain conditions.

• Right to restriction of processing: Limit the use of your data.

• Right to object: Object to the use of your data for certain purposes.

• Right to data portability: Retrieve your data in a structured format.

You can exercise these rights by contacting us at informations@paddleaventure.fr.

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9. Cookies

We use cookies to improve your browsing experience and analyze website traffic. For more information, please see our Cookie Policy.

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10. Changes to the Privacy Policy

This policy may be updated. Any major changes will be communicated on our website.

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11. Contact

For any questions regarding this policy or to exercise your rights, please contact us:
📩 Email: informations@paddleaventure.fr
📍 Address: 1701 route des Luctières, 85440 Grosbreuil, France

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If you believe your rights are not being respected, you can file a complaint with the CNIL (French Data Protection Authority) at www.cnil.fr.